Cultural work, wellbeing, and AI
Frost, Sophie and Vargas, Lauren (2024) Cultural work, wellbeing, and AI. European Journal of Cultural Management and Policy, 14.
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In museums, heritage, and non-profit cultural organisations, thought leadership on the ethical implications of AI is gathering speed. Notable initiatives include the Network of European Museum Organisations (NEMO)’s efforts to address the uptake of AI in museums (Network of European Museum Organisations, 2024) and the UK’s Arts and Humanities Research Council’s BRAID programme dedicated to integrating Arts and Humanities research into the “Responsible AI” ecosystem (BRAID, 2024). This is a fast-evolving area with new analysis and calls to action appearing with frequency. As yet however, little attention has been given to how AI is emotionally impacting lived experiences of cultural workers as organisations seek to operationalise it. This paper highlights the need to consider such impacts, as well as the general-purpose technologies AI builds upon, such as biotechnology and a connected ecosystem of devices, on cultural workers and their practices. The convergence of these technologies signals what futurist Amy Webb calls a technology “supercycle” with far-reaching implications (Aiello, 2024).
This article is part of the Special Issue: Artificial Intelligence: Cultural Policy, Management, Education, and Research.
© 2024 Frost and Vargas. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
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