Knowledge management towards sustainable competitive advantage in higher education: an analysis of productive and counterproductive behaviors

Javed, Ansar and Khawaja, Fawad Latif and Sahibzada, Umar Farooq and Aslam, Nadia (2024) Knowledge management towards sustainable competitive advantage in higher education: an analysis of productive and counterproductive behaviors. Journal of Organizational Effectiveness: People and Performance.

Creators:
Javed, Ansar and Khawaja, Fawad Latif and Sahibzada, Umar Farooq and Aslam, Nadia
Description/Abstract:

Purpose: Based on the knowledge-based view (KBV) and theory of planned behavior (TPB), the study aims to investigate the impact of sustainable leadership (SL) on knowledge management processes (KMPs) and the direct influence of KMPs on sustainable competitive advantage (SCA). Additionally, it aims to explore the mediating role of knowledge worker social responsibility (KWSR) in the relationship between KMPs and SCA. Furthermore, this study aims to evaluate the moderating effect of knowledge sabotage behavior (KSB) on the relationship between KMPs and KWSR.
Design/Methodology: The sample frame consisted of 354 academic and administrative workers from Pakistan’s higher education institutions. The hypothesized relationships were tested using the PLS-SEM approach.
Findings: The study found a significant positive effect of SL on KPMs as well as KMPs on SCA. Partial mediation of knowledge worker social responsibility between knowledge management processes and sustainable competitive advantage was confirmed. Furthermore, our findings indicate the negative moderating effect of knowledge sabotage behavior on the relationship between KMPs and KWSR.
Originality/Value: The originality of the study lies in elucidating the direct relationship of SL & KMPs with the moderating role of KSB in the link between KMPs and KWSR and the mediating effect of KWSR on the relationship between KMPs and SCA in the setting of higher education institutions (HEIs) in Pakistan. Furthermore, this study provides in-depth insights into the existing body of knowledge on the KBV and TPB about SL, KMPs, and SCA.

Item Type:
Article
Date:
6 August 2024
Additional Information:

sustainable leadership, knowledge management processes, knowledge worker social responsibility, knowledge sabotage behavior, sustainable competitive advantage, higher education

Schools:
Business School for the Creative Industries
Depositing User:
Dr. Umar Farooq Sahibzada
Date Deposited:
03 Sep 2024 14:45
Last Modified:
03 Sep 2024 15:53
Sahibzada, Umar Farooq:
ORCID iD: https://orcid.org/0000-0001-5271-4062
URI:
https://research.uca.ac.uk/id/eprint/6410

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